Privacy Policy

At 11Stake, protecting your privacy is a fundamental priority. We are committed to safeguarding your personal data while providing an immersive and seamless fantasy gaming experience. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to keep it secure. By using our platform, you agree to the practices detailed in this policy.

Transparency and trust define our approach. Please take a moment to review this policy to understand your rights and how we responsibly manage your data.

What Information Do We Collect?

To deliver an exceptional fantasy gaming experience, 11Stake collects the following types of data:

  • Personal details such as your name, email address, and username for account creation and management.
  • Payment information to process transactions securely, including your purchase history.
  • Game preferences, contest participation, and feedback to enhance personalization.
  • Device data, including IP address, browser type, and app usage, to optimize platform performance.

This data helps us refine our services and ensure a seamless and enjoyable experience for every user.

How Do We Use Your Information?

The data we collect is used to improve your 11Stake experience. Specifically, we use your information to:

  • Personalize your dashboard and contests based on preferences.
  • Notify you about updates, new contests, and promotions.
  • Enhance platform performance and resolve technical issues.
  • Process transactions with industry-standard security protocols.
  • Comply with legal obligations and ensure user safety.

How Long Do We Retain Your Data?

Your data is retained only as long as necessary to fulfill the purposes outlined in this policy, including:

  • Retaining transaction data for legal and audit purposes.
  • Storing preferences and settings for personalized experiences.
  • Honoring your marketing preferences unless opted out.

Upon your request, we will delete or anonymize your data unless required by law to retain it.

Your Privacy Rights

As a user of 11Stake, you have the following rights regarding your personal data:

  • Request access to your personal data and obtain a copy.
  • Correct any inaccuracies in your account information.
  • Request the deletion of your data, subject to legal requirements.
  • Opt out of marketing communications at any time.
  • Restrict or object to certain data processing activities.

To exercise these rights, please contact our support team using the details provided below.

How Do We Protect Your Data?

At 11Stake, we employ advanced measures to ensure the security of your personal information:

  • Encrypting sensitive data during transmission.
  • Storing data on secure servers with restricted access.
  • Conducting regular security audits and updates.
  • Training staff to follow best practices in data protection.

While we strive to maintain the highest security standards, no system is entirely foolproof. If you detect any suspicious activity, please notify us immediately.

Policy Updates

11Stake may update this Privacy Policy to reflect changes in our services or compliance with legal requirements. Major updates will be communicated through our platform.

We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns regarding this policy, reach out to us:

Disclaimer

11Stake is intended strictly for users who are 18 years old or older. Participation in fantasy cricket and football contests is restricted in the states of Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim, and Telangana, as per local laws and regulations. Users are advised to verify and comply with the rules in their respective regions before engaging in any contests.

By accessing and using 11Stake, you confirm that you meet the legal eligibility requirements and agree to the platform's terms and conditions.